FAQ

• +How can I book a transfer?
• −I can’t find the route I need, what should I do?
  If you do not find the necessary departure or destination points, you can send us a request by filling order form on our web side. Please indicate your phone number and e-mail address so we could send you the offer. If the price is acceptable you confirm it and make a payment.
• +Are the children considered to be passengers, as the adults? Will you provide child seat?
• +What time should I indicate when ordering transfers?
• +Is the final price for a person or a service?
• +Where does the driver meet you upon arrival to the airport?
• +Where does the driver meet you upon arrival to the railway station?
• +How long will the driver wait for the clients after the arrival of the flight?
• +What should I do if I can’t find the driver and a sign with my name after getting the baggage and passing the customs?
• +I do not speak foreign languages well enough, maybe I will need help while check-in at the hotel, can driver help me?
• +Departure transfer
• +If I decided to leave the hotel before the appointed time, without waiting for the driver ...?
• +If the driver is late and did not arrive 3 hours before the departure to the airport or 1.5 hours before the departure to the train station in Paris?
• +Is it possible on the way to the airport to ask the driver to stop at the store to buy souvenirs?
• +Order payment
• +How can I cancel the transfer without penalties?
• +How can I change my order?
• +How can I cancel a booking for transport services?